At TrueMart.pk, we aim to provide our customers with high-quality products and clear support terms. Please read our warranty policy carefully before making a purchase.

🛡️ General Warranty Terms

• TrueMart.pk does not offer a general warranty on products unless explicitly stated.

• However, we do offer a 7-day replacement warranty on most items (please refer to our Replacement Policy for details).

• If a product includes a manufacturer or brand warranty, it will be clearly mentioned in the product description.

📌 Always check the product listing to confirm whether a warranty is applicable before placing an order.

❗ Warranty Exclusions

Warranties (if applicable) do not cover the following:

• Damage resulting from misuse, negligence, or accidents

• Abnormal or careless use of the product

• Attempts to repair, modify, or alter the product by the customer

• External damage or physical impact caused after delivery

🔧 Manufacturer Warranty (if applicable)

• If the product is covered under a manufacturer or service warranty, repairs will be handled by the authorized service center as per the manufacturer’s terms.

• Warranty claims are limited to repair services only; replacements are not guaranteed under manufacturer warranty unless stated.

🛑 Right to Refuse Warranty Claims

TrueMart.pk reserves the right to reject any warranty claim if:

• The product shows signs of unauthorized tampering or repair

• The damage is due to customer misuse or mishandling

• The warranty was not applicable at the time of purchase

If you have questions regarding a product’s warranty status, feel free to contact our support team before completing your purchase.